Click the “new customer” button above, to take you to the shop, BUT on that next screen do not enter a name or password ,instead click on the ‘new customer’ link indicated by the red arrow in the picture below, this will take you to a new customer form.
When entering your details enter your full name eg:Vincent,Philip and then if you are a VOC member your membership number (it is this that will qualify you for your discount). Enter your email (Remember your email will be your user name in the future ) click ‘create new user’ and you will receive a conformation email.
We will approve your application during UK office hours, and when we have done that you will receive a further email with a link to enter a password of your choice. You will then have a name ( your email) and a shop password and can log in normally in future.on the RH panel